Crate Hire Company's Case Study

Crate Hire Company

A Redesign and Redevelopment Success Story
by IceCube Digital

Crate Hire Company, a leading provider of crate rental solutions, wanted to improve the online experience for its customers. They engaged Icecube Digital to revamp their website, aiming to streamline the rental process and enhance customer engagement. This case study explores the challenges, solutions, and successful outcomes of this partnership.

Challenges

The Crate Hire Company wants to redesign and redevelop their website using the latest technology stack, providing a fast and easy way to hire moving crates for office and home moves.
They want to have two types of products: Crate Products, which are available for hire, and Packaging Products, which are associated with home or office moves and are available for purchase.
For the Crate Products, we want to create various packages that include different sizes of crates and other packing-related items. The product page should display weekly hire prices and package details, with the ability to update this information at any time from the backend.
For the crate hire service, the client wanted to offer two options for delivery and collection: customer pickup or crate hire delivery. Additionally, custom delivery and collection rates would be applied based on the location selected by the customer and saved with the order and displyed in the order details and confirmation emails.
The client wants customers to fill out a form on the cart page for hired product delivery and collection. This form will capture details such as delivery/pickup and collection dates, property access information, parking availability, and the presence of stairs or lifts. The collected details will be saved with the order and displayed in the order details and order confirmation emails.
A functionality to calculate the delivery cost of hired crates to the customer’s location is required, allowing customers to check the delivery estimate before placing an order. This project requires a tailored woocommerce development approach to meet all the custom features and functionality.

Solution

Based on the client’s requirements for a high level of customization and the number of products they want to offer, our expert team of eCommerce consultants recommends building the website using WordPress with WooCommerce. This platform allows for extended functionality through plugins, and developers can create custom plugins to meet specific needs.
For the website redesign, a custom design was created to ensure a unique look and effectively showcase the hiring products. A custom WordPress theme was developed to implement this design, incorporating dynamic content to allow the client to easily update the content from the backend.
For the product page, we implemented custom code and created new fields in the backend using ACF Pro to display the package contents and hiring price table. This allows the client to easily edit these details from the backend.
We developed a custom plugin to enhance WooCommerce by implementing custom delivery and collection rates based on the customer’s location. This allows the client to add, update and delete different rates associated with specific postcodes. The cart page was also modified to include options for selecting delivery and collection dates, entering the postcode, and calculating the rates based on these selections, displaying the total cost to the customer.
To capture additional information such as property access and parking availability, the cart page was customized to include new fields for entering these details. The order meta and email templates were also modified to store and display this additional information.
To implement the delivery calculation functionality, we extended the custom plugin. The rates are retrieved from the table and displayed in the delivery cost calculator.

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Kind Words

What our client says about IceCube Digital.

Done a great job.

Bhavin and his team at Icecube Digital did a great job on developing a new website for us. Using just our logo and some basic copy, he came up with an excellent design we all immediately liked. It was on-brand and exactly what we wanted. He was extremely fast, friendly and efficient to work with, and we got the site up much quicker than I ever expected. His pricing is very competitive, and we are going to continue to use Icecube Digital for ongoing site maintenance as well as some upcoming projects we have in the works. I’d highly recommend Bhavin and his team if you’re looking for a professional job that isn’t going to break the bank.

Laura DeGraff

Chief Marketing Officer, Alden Investment Group

Always available to talk.

We have worked with Bhavin and Icecube Digital now for many years for our Magento development projects. We have found that many web developers will talk about a good project, but most fail to back it up. In our early days we had changed from developer to developer, with each either being unresponsive to our requests in a timely manner; starting to charge extortionate prices, or lacking the necessary skill set to work on a complex multinational e-commerce site such as ours. These guys are always available to talk, price competitive, and uniquely, and also have the ability to tackle larger and more ambitious projects whilst maintaining the same personal approach. If you are looking for any Magento design, development, or Magento migration services, this is the best place. I love our new website, Thank you team Icecube digital

Sean Scott, Director

Vuba Supplies Ltd – UK

One stop shop.

When we set out to rebuild all six of our websites into a WordPress with WooCommerce framework, we knew we would need a business partner that would be with us for the long haul. Ice Cube Digital has been there for us and continues to work with us every step of the way. From designing our sites to launching them, the process has been smooth and trouble free. Ice Cube Digital has always been available anytime we had questions, and issues are always resolved in a timely manner. We are especially happy with the SEO work they have performed, and our maintenance agreement with them that allows us to keep on top of our businesses, instead of worrying about keeping on top of monthly site and plugin upgrades. If you are looking for a complete and cost effect business partner, Ice Cube Digital is your team!

Christian Marcello

COO at Werks Company, LLC

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