Club Assist WooCommerce Case Study

Club Assist

A WooCoomerce Success Story
by IceCube Digital

Club Assist is the biggest mobile automotive battery retailer in the world. They are the world leader in motoring Club-branded roadside and support services. They have offices in Australia, New Zealand, the USA, and Canada.

The results

Website Design, Website Development, Digital PR strategy & management, Social Media Strategy, Social Media Management, SEO strategy & management, Multilingual Copywriting.

increase in Website Visitors

Increase in Conversion Rate

Keywords in the Top 10

New Website Users

Challenges

Club assist has different types of users & clubs associated with them. When any user gets registered, they have to assign the club manually from the records they have for users. This was a very time-consuming process for their team.
When customers order online, Club assist needs to ship different products from different vendors so the calculation of shipping cost was a big problem when items from 2 different vendors are there in a single order. They also need to send notifications to particular vendors when their products are purchased.
They needed to offer specific products to users for buying based on their roles & different prices of the products to different users based on their roles.
Exporting the required order data was a big pain for them since they used different plugins for different shopping cart features and the correct values were not passed for exporting the orders. So they had to check that manually every time they export the orders. Also, they needed a different types of information in different reports as per their operational needs.

Solution

Team Icecube Digital solved their role and club assignment issues by assigning a unique invitation code for registration. Admin can assign specific invitation codes to specific clubs and roles within the club. They provide invitation codes to club affiliates and customers from that club can register using that code and get specific clubs and roles assigned to them automatically.
To solve their shipping price issue and send order notification to different clubs, our WooCommerce SEO Experts implemented a solution where each product have two custom fields, Zip code, and vendor. So admin can assign zip codes to products for the vendors associated and vendor name. That way products have exact shipping prices as per the vendor zip code and vendors get notifications for orders too.
To have specific products for buying & prices based on user roles, we utilized user roles assigned through a unique invitation codes and assign specific products & prices for the user roles.
For the order export issue of club assist, Our WooCommerce plugin development team created a custom plugin so at the time of exporting orders – Admin can select the field of orders that they want to include in specific reports and get it exported with specific information as per needs.

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Kind Words

What our client says about IceCube Digital.

Done a great job.

Bhavin and his team at Icecube Digital did a great job on developing a new website for us. Using just our logo and some basic copy, he came up with an excellent design we all immediately liked. It was on-brand and exactly what we wanted. He was extremely fast, friendly and efficient to work with, and we got the site up much quicker than I ever expected. His pricing is very competitive, and we are going to continue to use Icecube Digital for ongoing site maintenance as well as some upcoming projects we have in the works. I’d highly recommend Bhavin and his team if you’re looking for a professional job that isn’t going to break the bank.

Laura DeGraff

Chief Marketing Officer, Alden Investment Group

Always available to talk.

We have worked with Bhavin and Icecube Digital now for many years for our Magento development projects. We have found that many web developers will talk about a good project, but most fail to back it up. In our early days we had changed from developer to developer, with each either being unresponsive to our requests in a timely manner; starting to charge extortionate prices, or lacking the necessary skill set to work on a complex multinational e-commerce site such as ours. These guys are always available to talk, price competitive, and uniquely, and also have the ability to tackle larger and more ambitious projects whilst maintaining the same personal approach. If you are looking for any Magento design, development, or Magento migration services, this is the best place. I love our new website, Thank you team Icecube digital

Sean Scott, Director

Vuba Supplies Ltd – UK

One stop shop.

When we set out to rebuild all six of our websites into a WordPress with WooCommerce framework, we knew we would need a business partner that would be with us for the long haul. Ice Cube Digital has been there for us and continues to work with us every step of the way. From designing our sites to launching them, the process has been smooth and trouble free. Ice Cube Digital has always been available anytime we had questions, and issues are always resolved in a timely manner. We are especially happy with the SEO work they have performed, and our maintenance agreement with them that allows us to keep on top of our businesses, instead of worrying about keeping on top of monthly site and plugin upgrades. If you are looking for a complete and cost effect business partner, Ice Cube Digital is your team!

Christian Marcello

COO at Werks Company, LLC

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